National Student Survey finds above average satisfaction among students

National Student Survey

The University has increased satisfaction rates among students in the latest National Student Survey.

The 2011 data shows overall satisfaction rates have reached 86% – 3% higher than the sector average and a 2% improvement from 2010.

The result gives the University an improved position in the Russell Group rankings, as Liverpool moves from 16th to 10th position.

Professor Kelvin Everest, Pro-Vice-Chancellor for the Student Experience, said: “We’re pleased to see such high levels of satisfaction among students. We continue to invest in key aspects of the student experience as a leading Russell Group University with outstanding teaching provision.

“The National Student Survey provides an important indicator of the quality of our programmes and helps us maintain our world class standards of teaching and learning.

“While we are pleased that the majority of our subject areas recorded high levels of student satisfaction, there are some areas of teaching provision that we need to look at. It is worth noting that some areas have seen enhanced performance this year, as a consequence of the plans they adopted.”

The University results show improvements in five of the six question categories, including assessment and feedback, teaching quality, academic support, organisation and management. Satisfaction with Learning Resources remained the same as last year and continues to outperform the sector average and Russell Group comparators.

At subject level, several areas including Chemistry and Anatomy, Physiology and Pathology* recorded overall satisfaction levels of 100%, resulting in them achieving number one position in sector rankings.

Further internal data at departmental level is available on the TQSD website.

*Based on JACs codes.

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