Exams and assessments: Tools and support

Deadlines and exams can make this a particularly stressful time of year. To help ease the pressure you may be feeling during the upcoming exam and assessment period, the Liverpool Guild of Students and the University have developed a number of initiatives.

If you have general exam queries, please feel free to contact the exam enquiries team on 0151 794 6758 / 6759 or email examsenq@liv.ac.uk.

Library on Tour

From Monday, 6 May to Thursday, 30 May the Library will be running the #LibraryonTour initiative, offering quiet study space for the assessment period. Check dates and times for each venue carefully as there is some variation.

Where When Services
The Guild

Elizabeth Gidney Room 1

Elizabeth Gidney Room 2


Mandela Room

Open Monday, 6 May to Thursday, 30 May
(closes at 5pm on 30 May) 9am – 9pm, 7 days per week
Library staff on site to help


Laptops available for loan

Management School

Seminar Room 6


Open Monday, 13 May to Thursday, 30 May
(closes at 5pm on 30 May) 9am – 9pm, 5 days per week ​(not weekends)
Supported by OES and Library Chat
Vine Court


Open Monday, 6 May to Thursday, 30 May
(closes at 5pm on 30 May)Monday to Friday: 9am – 7.30pm Saturday, 10am – 5pm
Library staff on site to help

Laptops available for loan

502 Teaching Hub

Flex 1

Flex 2

Open Saturday, 18 May to Thursday, 30 May 9am – 9pm, 7 days per week (closes at 5pm on 30 May) Library staff on site to help


Laptops available for loan

Free access to Sport Liverpool

Exercise is a great way to reduce stress during the exam and assessment period. We’re offering free access to Sport Liverpool from Monday, 20 May to Friday, 31 May. To register for free access, please complete this registration form. To book on to classes, please contact the Sport Liverpool Reception on 0151 794 3307.

Keep Your Cool

The Guild are on hand during deadline and exam season to help you keep your cool.

From Monday, 20 – Friday, 31 May, Officers and Guild staff will be heading to the Sydney Jones and Harold Cohen libraries over lunchtime with lots of free fruit and words of encouragement to help fuel your brain during a busy day of revision and assignments.

The Guild Advice Team offer confidential, non-judgmental advice that aims to provide you with the information you need to make an informed decision about the options available. They deal with a wide range of academic, housing and wellbeing issues so if you are unsure just get in touch; if they can’t help you, they’ll direct you to the people who can. Email guildadvice@liv.ac.uk, call 0151 794 6868 or come along to a drop-in appointment available between 1pm and 3pm weekdays.

Handy IT tools

These tools will help you access IT services during peak periods:

PC Finder

PC Finder uses a GPS location service to help you find available PCs on campus. There are plenty of computers in Teaching Centres besides those in the libraries, so you’ll be able to find a computer to use close to you if the libraries are busy. Please note that opening hours reflected on the app might be different on Bank Holidays and outside term time.

Your M Drive

Your M Drive is available to you wherever you happen to be and whenever you need access – on or off campus. It’s secure, fully backed up and by saving to your M Drive (especially when off campus), you avoid the problems associated with flash/USB pens or DVDs – loss, damage and also the problem of version control (are you sure you are working on the latest version?)

Speed Stations

Located in the Rendall building, speed stations are designed for quick tasks like printing, checking emails or visiting websites.

Print Anywhere

You can easily print from your own device using Print Anywhere. This means you can work from your own laptop in the library, for example, and still use the printers there.

Self-service portal

If you need assistance with an IT problem, check out our self-service portal where you can browse our helpful knowledge articles and FAQs, request help or report an issue.


To help you succeed in your exams, you can access tips on effective revision and exam preparation via the KnowHow: Academic success module on VITAL. You will find a range of interactive tutorials and resources there to help you prepare.

During the assessment period the Counselling Service are running 30 minute mindful exam sessions in the KnowHow space in the Sydney Jones Library. These workshops will help you find inner calmness and will provide welcome respite from exam and deadline stress.

VITAL: KnowHow: Academic Success

Email: knowhow@liverpool.ac.uk

Upcoming workshops: https://libguides.liverpool.ac.uk/knowhow

Get support

Extra support is available, particularly if you feel you are suffering from more than a bout of exam nerves. The following are some useful contact details for University support services that are all free and confidential to access all year round:

There is a daily Wellbeing Drop-In at the Alsop Building on University Square, staffed by our Wellbeing Advisers. During the exam period, the drop-in will be available 11am-3pm. If you need some advice or support about welfare or wellbeing, please come along to a drop-in session for practical and pastoral support. You don’t need to book – simply come along to the Student Welfare Advice and Guidance Information Point on the ground floor of the Alsop Building.

University Counselling Service: The Counselling Service will be available for drop in sessions at the Alsop Building on University Square 11am to 1pm during the exam period to offer you additional support. You don’t need to book an appointment, just come along to Alsop and we can see you.

Mental Health Advisory Service: If you feel concerned that you or a friend may have more complex mental health needs, and are really struggling during this exam period then you can contact the Mental Health Advisory Service via email (mhas@liverpool.ac.uk) or by calling 0151 794 2320 between 9am and 5pm Monday – Friday.

SilverCloud free online self-help modules: Space from Stress, Anxiety, Depression and Space for Positive Body Image are online self-help modules that you can complete for free. The programme – which is based on Cognitive Behavioural Therapy – will provide you with tools and techniques to help you manage stress, anxiety and depression and bring balance into your life. You can complete the programme at your own pace and time, either at home or on campus. Please note that neither your response to, nor your progress within, any of the modules within this programme are monitored by the Counselling Service or the University.

Bibliotherapy resources: There is strong evidence to suggest that books can be effective as a form of self-help and the Bibliotherapy book collection has been chosen by both healthcare professionals and readers who have benefited from them. Emotional and academic difficulties can be a common part of university life and this collection in the Sydney Jones Library aims to provide information and support for dealing with a wide range of issues such as depression, anxiety, panic, building self-confidence and assertiveness. Borrowing is confidential and information about your use of these books will not be disclosed to any outside parties. Access the reading list here.

Big White Wall: Big White Wall is an online mental health and wellbeing service that provides 24/7 online peer and professional support, with trained counsellors. Big White Wall provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing. Big White Wall is totally anonymous, so no one will know you’ve chosen to use it unless you tell them. More than three quarters of members feel better as a result of using the service and nearly 90% use Big White Wall outside 9am-5pm. You can get support via the service at any time of the day or night, seven days a week, 365 days a year.

Relaxation Programme: The Relaxation Programme is available to stream and download and is designed to be used with a self-assessment relaxation diary. The programme can be downloaded here.

Self Help Hub online: Access information about anxiety, depression, exam and academic worries, relationship problems, homesickness and bereavement.

There are also regular groups and workshops run by the Counselling Service. A list of other support networks you can access can be found on our Counselling Service webpages here, including The Samaritans who offer a 24-hour helpline (116 123), the Students Against Depression website, and Liverpool Light – a mental health café that provides a welcoming and safe space for people experiencing mental health related crisis. The service is run by trained mental health support staff and operates from 6pm to 12pm, seven days a week, offering an alternative to the use of A&E for people at times of crisis or in need of targeted social support out of hours.

If you or anyone else is in immediate danger, please call the police or ambulance service on 999.

The University is continuing to invest in mental health and wellbeing support for students and has recently recruited a new team of wellbeing advisers, two additional mental health advisers, an additional disability adviser and will soon be recruiting a CBT therapist and additional counsellors to enhance our central services.

Graduating this summer?