Welcome Week 2019: Everything you need to know

New friends, packed schedules and navigating your way around a new city – we know there’s a lot going on for you during Welcome Week, which is why we’ve put together this handy guide that sets out the key information you need. #HelloLivUni

Things you need to do

Before you arrive, you need to complete your University induction, activate your computing account, start the academic registration process, upload your photo to Liverpool Life and check out your Welcome Week timetable. More information on all of these essentials can be found on the Welcome webpages.

Once you’re in Liverpool, there are a few things you need to do too. You should make sure you complete your registration, pick up your student card, register with a GP and, if you’re an international student, you may need to register with the police.

Bus Pass

Liverpool Guild of Students have secured an exclusive ticket for students. Available at the Guild Shop, the pass costs £335 for the academic year, or £370 for the full year which saves you up to £60.

Welcome Fair

The Welcome Fair is your opportunity to find out about all of the societies and volunteering opportunities you can take advantage of during your time at the University. And yes, the rumours are true – as well as loads of great freebies and discounts, you can also get free Domino’s Pizza at the Fair too.  All students are welcome, whether you’re a first or final year student.

When: Thursday 19 September (Welcome Fair) and Friday 20 September (Societies and Volunteering Fair): 10am – 4pm
Where: Mountford Hall, inside the Guild.


Change can be both exciting and daunting, so remember that help and advice is always available. To discuss your concerns, or simply to get some useful advice, head to the Wellbeing drop in which runs weekdays between 11am-3pm in the Alsop Building.


Welcome Talk

We recommend you go to your Welcome Talk at the start of the week. This is an important introduction to University life. If you’re living in University accommodation, you’ll also be invited to a Warden Welcome talk during arrivals weekend.

University Square

Check out the activities on University Square happening Monday 16 to Wednesday 18 September. Each day will offer something different from 8ft robots, to cooking demonstrations (with free food!), fitness taster sessions and massages along with lots of useful information aimed at supporting a successful student journey. More information about all central activities can be found here.

Ask Me

Got a question? During Welcome Week you will see staff and student helpers wearing ‘Ask Me’ t shirts or badges, they will be able to answer any questions you may have or help you find the service you need, so please don’t hesitate to ask them for help.


Share your photos of Welcome Week with us via Facebook, Instagram (@LivUni) and Twitter using the hashtag #LivOriginal. Our favourite post will receive £200 Red Letter Days vouchers.


Guild events

From a comedy night with Paul ‘The Sinnerman’ Sinha to a Massaoke Welcome Party, the Guild have organised some incredible events that will kick off the start of term in style.

International students

As a new international/European student, you’re invited to Hello International! which is a week-long induction programme opening with the Let’s Get Started presentation on the morning of Monday 16 September. The start time is different depending on which Faculty you belong to:

  • Students in the Faculty of Humanities and Social Sciences please arrive at 9am (for 9.15am start)
  • Students in the Faculty of Health and Life Sciences and the Faculty of Science and Engineering please arrive at 10.15am (for 10.30am start)

Both events will take place in the Mountford Hall, inside the Liverpool Guild of Students. Let’s Get Started is repeated on Friday 20 September at 12pm for students who arrive later in the week.

From Sunday 15 September Biometric Residence Permit (BRP) collection on campus will also be available for international students.

Completing your registration

All students can confirm their attendance on a campus computer or by visiting Liverpool Life on their own device via the University Wi-Fi. The Computing Services Department will be on hand throughout Welcome Week to help students access IT services and set up their mobile devices. More information can be found via the CSD webpage.

Registration drop-in sessions will take place all week in the Central Teaching Laboratories in Liverpool. If you’re studying at the University of Liverpool in London, registrations will take place at the Student Experience Helpdesk.

For general enquiries, students are advised to email the Student Enquiries team or call 0151 794 6758 to save time queuing at the Student Administration Centre.

Students at the London campus can contact the Student Experience Team by email or by calling 020 7682 4646.


Can’t find a building? Check out the Campus Map, or download the ‘Campus Map’ app.


Mature students event

We’ve got a Mature Students Welcome Event on Monday 16 September at 10.15am. The event is your chance to find out about life at the University. You can also ask staff any questions you may have and meet other mature students. The event is taking place in Sherrington Building, Lecture Theatre Two.

London campus

The London campus will be hosting a series of events during Welcome Week.

If you’re studying in London, you’ll receive a full induction onto your programme and have the chance to meet the academics on your course.

Information sessions on registration and life in London will be available for all students, and international students will have the opportunity to seek advice on police registration and any other visa queries.


Tips and reminders

  • Visit Liverpool Life to make sure we have your current term-time address. This will ensure any requests for status or bank letters are produced with the right address on. You’ll need to do this before you visit the Student Administration Centre in Liverpool or the Student Experience Helpdesk in London, or request a letter online.
  • Have you uploaded your photo to Liverpool Life? Upload your picture as soon as you can because you will need your card for the Library and Sports Centre. If you are based at the London campus, you will need your card to gain entry to the campus.
  • If you are a new undergraduate, remember to return your signed declaration to Student Finance. We can’t confirm your attendance to Student Finance England until you’ve done it, which could cause a delay in money finding its way to you.
  • Remember to follow us on Facebook, Instagram (@LivUni) and Twitter, using the hashtags #HelloLivUni and #LivOriginal. You can find a full list of social media accounts to follow on our Social Media page.
  • We’ve got lots of handy apps – download the University apps you need now to get ready for the new term.
  • Keep up-to-date with everything that’s going on around campus during the year via Student News.

Have a great week!