Student Space: New resource to help you during the pandemic

Student Space brings together all of the wellbeing services, tools and information you may need to help you through the pandemic.

Student Space can help you:

  • Access dedicated student support services by phone or by text
  • Locate information and tools to help you through coronavirus-related challenges
  • Find out what support the University can provide

Created by Student Minds, Student Space is available to all students in England and Wales.

I want to access Student Space support services

Call Student Space

You can call Student Space between 4pm and 11pm to speak to their trained helpline supporters. They will talk to you about any issue you are experiencing and will provide you with the time, support and tools that may help you move forward.

The service is free. The Student Space phone number is: 0808 1895260.

Text Student Space

You can text ‘STUDENT’ to 85258 and receive confidential, anonymous support from a trained volunteer. This service is free and available 24/7. You can find out more about this service via the Student Space website.

I want to find out more about Student Space

What support is available at the University?

Student Space does not replace the support the University offers. Instead, Student Space aims to supplement and support the help the University provides.

The University’s Student Services team offer comprehensive support to all students across a number of areas including:

  • Student Welfare Advice and Guidance
  • Counselling Service
  • Mental Health Advisory Service
  • Advice and Guidance
  • Disability Advice and Guidance
  • International Advice and Guidance
  • Money Advice and Guidance

The team will be providing support through video (Microsoft Teams or Zoom), phone and email between 9am and 5pm each day.

You can contact the University for support via our Student Support Contacts webpage.


You can access Togetherall (previously known as Big White Wall) 24 hours a day if you need support. Togetherall has information about how you can look after yourself during the COVID-19 outbreak, as well as providing more general 24/7 online peer and professional support, with trained counsellors.

Silvercloud self-help modules

We’ve partnered with SilverCloud Health to offer a suite of free online self-help modules. The programme – which is based on Cognitive Behavioural Therapy – will provide you with tools and techniques to help you manage stress, anxiety and depression and bring balance into your life.

Please note that neither your response to, nor your progress within, any Silvercloud modules are monitored by the Counselling Service or the University.


We’ve partnered with mental fitness app Fika during COVID-19 to give all students access to an additional tool to stay motivated, productive, focused and connected during this period of remote work and study.

In response to the global pandemic, Fika has created a dedicated series of programmes which give students the chance to learn from expert psychologists, other students, academics and professional athletes in five-minute video, audio and text programmes.

The programmes are specifically designed to help combat the challenges of remote study and the mental health impact of the Covid-19 pandemic.