Your student experience at University is designed to stretch you intellectually, academically and personally. It is exciting but it can also be challenging.
It is important to give yourself permission to feel whatever it is you feel. We all feel sad, worried, and overwhelmed at times but remember that it’s not just you who is experiencing this. Every student is travelling the same path, even if some of them don’t admit it.
Most people have some idea about what mental wellbeing is. However, there are big differences between advice-giving, support, counselling, psychotherapy, coaching and mentoring.
University Mental Wellbeing Services
At the University there are a number of people and services that are available to support you:
- Learning and Teaching Support Officers – Your school will have a Learning and Teaching Support Officer (LTSO) or a Student Experience Team who are available to support you. You can find contact details for your LTSO by getting in touch with your School Office.
- Academic staff – There are academics attached to each department who can provide support alongside your LTSO or Student Experience Team if you are struggling.
- Peer Mentors – Our team of Peer Mentors are trained in wellbeing support and can help to answer queries you might have or point you in the right direction to a team or professional individual who can help.
- Chaplaincy Team – Our campus-based Chaplaincy team can provide pastoral and Muslim, Jewish or Christian faith support.
- Liverpool Guild of Students – There are independent advisors in the Guild who can provide information about wider services or provide more specialist, longer-term support.
- Halls Wardens and Residential Advisors – If you live in one of our University Halls of Residence you should have been made aware of who your Hall Warden or Residential Advisor is who can be on hand to provide you with support if you need it.
- Central Wellbeing Services – Our central wellbeing teams include Wellbeing Advice and Guidance, our Counselling Service, our Mental Health Advisory Service as well as self-help guides, workshops and events and a 24/7 student assistance helpline provide by Health Assured.
Our central wellbeing services provide a supportive pathway with a stepped care model which gives students the opportunity to access services quickly and get the most effective help for your needs. If you are unsure which service you may want to access or which would best suit your needs, simply get in touch with our Wellbeing Team by contacting advice@liverpool.ac.uk or book an online confidential one-one appointment and we will help you to access the right support.
If you are concerned that you cannot keep yourself safe then please do ask for help.