Our Student Services team are dedicated to supporting you throughout your time at Liverpool.
You can find them in the Student Life centre in the Alsop Building on University Square. Made up of several teams, they can help no matter what comes your way.
You can reach them by calling them on 0151 795 1000 or visit the Student Services website for information on how to book appointments.
They can support you with;
- Mental Wellbeing – starting university is exciting but it can bring challenges. The team offer a range of options to help you navigate university life, including wellbeing advice, counselling service, a mental health advisory service plus workshops and events. You can find more information on these and more on the Mental Wellbeing pages.
- Disability Support – on these pages, you’ll find guidance on how to access disability-related study support, what study and assessment support is available, including funding options and much more.
- Money Advice & Guidance – The Money Advice & Guidance team can help you access the University Hardship Fund and/or Food Pantry and give you advice on various issues including debt management, budgeting, student loans and grants, welfare benefits and more.
- Visa and immigration support – dedicated advice for international students on visas, working in the UK and family visas
- Report + Support – as part of our commitment to creating a safe, inclusive environment for you to study and live in, we encourage our students to report bullying, harassment, sexual misconduct, hate crime, assault or discrimination through Report + Support. It’s quick and easy to use, and you can tell us something has happened anonymously if you prefer.
External resources – Student Space from Student Minds
Student Space, run by Student Minds, is here to help you as you begin your time at university with expert support and wellbeing advice. Whether you’re stressed about your studies, personal life, or if you have concerns about what university life will look like, you don’t have to struggle on your own. Explore their dedicated resources, tips, tools and student stories to find the help you need;
- Preparing for university
- Mental health and wellbeing
- Studying during university
- Friendships and social life
- Support with money and finances
- Life as a disabled student
- Finding support at your university
You can also follow Student Minds on social media for regular tips and support for your wellbeing – https://www.instagram.com/studentmindsorg
In a crisis now? Immediate mental health support
In an emergency, or if you don’t feel that you can keep yourself safe, go to accident and emergency (A&E), or call 999 for an ambulance. Or you can contact your local NHS mental health crisis line. For Liverpool, call 0800 145 6570. If you’re outside of Liverpool, find your local mental health crisis line on the NHS website.
Many students find it helpful to call a listening service:
- Samaritans call 116123 (24 hours, 365 days a year)
- Papyrus call HopelineUK 0800 068 41 41 (9am-midnight, every day)
We also strongly recommend you see your GP as soon as possible.
If you have thoughts about harming yourself or ending your life but do not feel you are at immediate risk, Student Services offers a range of support that includes wellbeing advisors, counsellors, and the mental health advisory Service.
Email the team at advice@liverpool.ac.uk, or call 0151 795 1000 between 9am and 5pm Monday to Friday.