We are asking all students who use the University’s eduroam Wi-Fi on your personal devices (phones, laptops, tablets) to take action to maintain your connection.
As part of our work to keep University systems secure, we’re updating the security certificate for eduroam Wi-Fi shortly. This update will prevent your personal devices from connecting to eduroam Wi-Fi unless you have re-installed the eduroam tool.
Required actions for all personal devices
Please complete the following steps to remain connected:
- Forget the current eduroam Wi-Fi connection (see device-specific guides below).
- Connect to GuestUoL, mobile data, or another secure network.
- Visit the eduroam Wi-Fi page and follow instructions to reinstall the Wi-Fi security certificate (CAT).
- Reconnect to eduroam.
Managed University devices will update automatically – you do not need to take any action.
Need help?
Guides for each device type:
– Windows guide
– Android guide
– Mac
– iOS guide
IT Support pop-ups
If you’re having difficulty installing the eduroam tool again, you can come to one of our pop-up stands where one of the technical team can help.
IT pop-up stands will be available Tuesday, 18 and Wednesday,19 November, 9am–5pm at:
- Harold Cohen Library
- Sydney Jones Library
- Greenbank Halls of Residence
- Leahurst campus.
If you need more support, you can contact IT Service Desk.
Thank you for helping us maintain a secure Wi-Fi network.