University life is ‘supposed’ to be lots of things; fun, full of new friends and things to do – but sometimes it’s overwhelming. If you’re a Liverpool student and things feel off, there’s plenty of help available for you, both through the University and from external organisations.
🚨 Immediate help if you hit crisis point
If you ever feel like you can’t keep yourself safe, don’t hesitate to get help:
- Call 999 or go straight to A&E
- If you’re in Liverpool, ring the local NHS mental health crisis line on 0800 145 6570
- Away from Liverpool? Find your closest crisis line on the NHS website
🎓 Support from us – Student Services
Wellbeing Advice Team
This team is your first stop for any wellbeing or mental health-related worries you have. Use the online triage form and one of our Wellbeing Practitioner will get back to you.
📍 You can also find the team in the Student Life Building on University Square, call them on 0151 795 1000 (Monday–Friday, 9am–5pm) or email advice@liverpool.ac.uk.
You can also tap into:
- Self-help guides tackling stress, sleep, depression, and more
- Wellbeing activities and workshops to help you chill out and build up your mental resilience
🗣️ Trusted listening services for support outside university hours
Sometimes all you need is someone to hear you out. If you need to talk to someone in the evening or at weekends, you’re not alone. The following organisations can help:
- Health Assured: Free, confidential helpline for our students, available 24/7, 365 days a year: call them for free on 0800 028 3766
- Samaritans: Call 116 123 — 24/7, 365 days a year
- PAPYRUS HOPELINE247: Suicide prevention helpline on 0800 068 4141. Open 24 hours a day, 7 days a week, 365 days a year (inc. weekends and Bank Holidays)
Groups specifically for men:
- Andy’s Man Club: Free peer-to-peer talking groups across the UK. Find a group near to you
- Men Who Talk: Online talking groups and workshops for men. Learn more
- Men’s Minds Matter: Suicide prevention and mental health resources. Visit their site
- Movember Foundation: Mental health campaigns and resources for men.
🍻 Drugs, alcohol and problem gambling support
Are you concerned about your drug or alcohol use? We’ve teamed up with Change Grow Live (CGL) to give you a safe, non-judgmental space to explore your concerns, ask questions, and get guidance around substance use and its impact on your health, wellbeing, and daily life.
You can find Change Grow Live at their stand on Guild Walk (near Union Brew) every other Thursday from 1–3pm. Remaining dates for semester one are:
- Thursday 27 November
- Thursday 22 December
There’s no need to book — just drop in and chat with a member of the team.
Gambling or gaming addiction
If you’re concerned about gambling or gaming addiction, Ygam has a round-up of organisations who can help.