We know this is a particularly stressful time. If you feel you are suffering from more than a bout of assessment nerves, extra support is available. The following services and resources are free and confidential to access for all students:
1. Student Support Services
Student Services offer comprehensive support to all students across a number of areas including:
- Student Welfare Advice and Guidance
- Counselling Service
- Mental Health Advisory Service
- Advice and Guidance
- Disability Advice and Guidance
- International Advice and Guidance
- Money Advice and Guidance
The team will be providing enhanced support through video (Microsoft Teams or Zoom), phone and email between 9am and 5pm each day. Click here for contact details.
2. KnowHow workshops
The KnowHow team have been working hard to develop online services and resources to continue to support your learning needs. They are full of useful advice to help prepare for online assessments, and include:
- A new online tutorial
- Regular Know How webinars
- Academic Success module on VITAL
Make the most of the support available to help with preparing for online assessments, as well as for advice on answering essay questions, developing time management strategies, and to access resources that can help in the lead up to assessments.
3. Relaxation programme
If you need a little help to unwind at the end of the day why not try out our Relaxation Programme? It is available to stream and download, and is designed to be used with a self-assessment relaxation diary. The programme can be found here.
4. Big White Wall
Big White Wall is a free online mental health and wellbeing service that provides 24/7 online peer and professional support, with trained counsellors.
Big White Wall provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing. It is totally anonymous, so no one will know you’ve chosen to use it unless you tell them.
More than three quarters of members feel better as a result of using the service. You can get support at any time of the day or night, seven days a week, 365 days a year.
5. Silvercloud self-help modules
The University has partnered with SilverCloud Health to offer a suite of free online self-help modules. The programme – which is based on Cognitive Behavioural Therapy – will provide you with tools and techniques to help you manage stress, anxiety and depression and bring balance into your life.
Please note that neither your response to, nor your progress within, any of the modules within this programme are monitored by the Counselling Service or the University.
6. Try the FIKA app
In response to the Covid-19 pandemic, Fika has created a dedicated series of programmes allowing students to learn from expert psychologists, other students, academics and professional athletes in five-minute video, audio and text programmes.
These programmes are specifically designed to help combat the challenges of remote study and the mental health impact of the Covid-19 pandemic. Programmes and audio guides cover topics including managing distractions and uncertainty, maintaining motivation and positivity, staying connected, self-care and healthy habits.
Gain invaluable insights into the science behind our mental health and develop the seven skills of Mental Fitness: focus, confidence, motivation, connection, positivity, meaning and managing stress.
University of Liverpool students now have free access to the Fika App – Just log in using your liverpool.ac.uk email address.
7. Student Minds
Student Minds is the UK’s student mental health charity. The charity empowers students and members of the University community to look after their own mental health, support others and create change.
Their website has a range of resources, including a guide on exam stress and a support page for students affected by COVID-19.
8. Wellbeing reading list
The Library have created a full wellbeing reading list, all accessible through the University library online.
Reminder: How to get support if you need it
COVID-19 is having an impact on everyone’s daily lives. By following the guidelines on social distancing and staying at home you’re helping to protect yourself, family, NHS, and community, but a consequence might be that you feel isolated, worried, and anxious, or you could be concerned about your health, or the health of others.
In these uncertain times it’s important to take care of your mind as well as your body, and to make sure you get any support that you need.
The Student Services team have collated a number of different resources to support everyone to stay safe and well during these extraordinary times.
A list of other support networks you can access can be found on our Counselling Service webpages.
Networks you might find useful include The Samaritans, who offer a 24-hour helpline (116 123), and the Students Against Depression website.