RE-SITS: We’re here to support your wellbeing


The re-sit assessment period can be a particularly stressful time. If you’re feeling ​overwhelmed, or are finding it difficult to cope with the stress around re-sitting exams, you don’t need to struggle on your own. The following services and resources are free and confidential for all students.

Wellbeing advice and guidance

The University’s Wellbeing Team provides confidential, non-judgemental one-to-one support, information, advice and guidance for students. They can talk to you about a range of personal and social issues, helping you to improve your mental and physical wellbeing.

Students can book a face-to-face session on campus or, if you prefer, via a video or telephone call from wherever you feel most comfortable.

The team also run courses and workshops to provide you with ideas about different ways to manage and improve your mental and physical wellbeing.

Self-help hub

The Student Services team have created a menu of self-help resources for a number of different topics including anxiety, depression, stress, imposter syndrome and sleep. The range of resources are designed to give you some ideas on what you can do to stop problems from escalating.

Have a look and you may find an answer to your concern.

KnowHow workshops

The KnowHow  team have created a series of online tutorials to help prepare for in-person and online exams, and how to respond to essay style and short answer exam questions.

There are also tutorials on a range of other academic skills topics including academic writing, time management, finding information, working with statistics, preparing for presentations, and referencing.

Click here to find out more.

Health Assured: 24/7 student assistance

Health Assured offer students a free, confidential advice line, with help available to talk through any problem, 24 hours a day, 365 days a year.

Qualified counsellors and advisors understand the pressures of student life, and are there to help anyone who needs it. Sometimes, simply talking through your issues with someone, in the moment, can be a great relief.

There is also a range of free support services that you can access through the My Healthy Advantage app, providing holistic health and wellbeing support at the tap of a finger anywhere and anytime.

Click here to find out more.

Student Minds

Student Minds is the UK’s student mental health charity. The charity empowers students and members of the University community to look after their own mental health, support others and create change.

Their website has a range of resources, including a guide on exam stressmental health and wellbeing, and a support section for the services you can access nationally and on campus.

Reminder: How to get support if you need it

​Your school will have a Learning and Support Officer (LTSO) or a Student Experience team, and there are also academics attached to each department who can support you if you are struggling.

There is help available for Muslim, Jewish and Christian students through the Chaplaincy team. Independent advisors are available in the Guild, and Wardens and Residential Advisors if you are in University residence.

If you need support while studying the Student Services team are here to help. You can get assistance with your studies, as well as help with health and wellbeing, financial advice and more.

Click here to find out more about the support available to students.

In a crisis now?

In an emergency, or if you don’t feel that you can keep yourself safe, go to accident and emergency (A&E), or call 999 for an ambulance. If you’re not in need of immediate medical treatment and unsure what the best option is for you, call NHS 111 who can advise you.

Many students find it helpful to call a listening service:

  • Samaritans– call 116123 (24 hours, 365 days a year)
  • Papyrus – call HopelineUK 0800 068 41 41 (9am-midnight, every day)

We also strongly recommend you see your GP as soon as possible.

If you have thoughts about harming yourself or ending your life but do not feel you are at immediate risk, Student Services offers a range of support that includes wellbeing advisors, counsellors, and the mental health advisory Service.

Email the team at, or call 0151 795 1000 between 9am and 5pm Monday to Friday.