INTRODUCING: University Money Advice Services


Managing your money whilst at University can be challenging.

Our University Money Advice and Guidance Team are available to help students with any financial query or issue – from help with managing your household budget right through to providing emergency funding.

The Team is available Monday – Friday 9am to 5pm and you can arrange to visit them in person or online by emailing or by booking an online confidential one-to-one appointment.

International students can also access specific financial advice from our International Advice and Guidance Team by contacting or using the same online booking portal.

What to expect

When you contact our Money Advice and Guidance Team, whether it is via the online booking portal or via email, the team will get back to you as soon as possible.

One of our friendly advisors will chat through your situation and try to get a broader picture of your financial situation before making recommendations of next steps. Sometimes this will involve making applications for additional loans or grants, or identifying other potential sources of income. Sometimes it could involve helping you to budget more effectively, or resolve financial disputes with your housemates.

It may be that one chat is enough to resolve your issue, but if you need ongoing support that will be arranged.

Managing the cost of living

As a student at the University of Liverpool there are a number of things we can do to help you manage the challenges of the rising cost of living, whether it is with unexpected short-term costs, or with long-term financial management.

Visit our cost of living webpages to find helpful information and links on utilities and bills, food and deals, travel, warm spaces on campus and finances.

University Hardship Fund

Recently the University tripled the Hardship Fund to £1.5 million to help students who are experiencing financial difficulty. The fund remains open for applications so if you need support please reach out – Our Money Advice and Guidance Team are here to help.

The fund is open to UK, international and EU undergraduate and postgraduate students dealing with ongoing financial issues, as well as one-off unexpected costs. Awards from the fund are normally made on a grant basis and are therefore non-repayable.

Guidance is available to help students decide whether or not to make an application:

Students can apply any time before the closing dates of 14 April 2023 for final year undergraduates, 5 May 2023 for continuing undergraduates and 14 July 2023 for postgraduate students. International students can apply up until the last day of their course, or 21 July 2023 if their actual end date is later than this.

Applications normally take 20 working days to process (providing all documentation is provided to support your application), but at busy times the assessment may take longer, so it is important to apply in good time if you are experiencing financial hardship.

Further information about how to apply to the University Hardship Fund is available on our webpages.

OfS support for Ukrainian students

The Office for Students (OfS) has provided some additional funding to support Ukrainian students who may be in hardship.

If you think the fund may be able to support you, please contact our Money Team on