Phone scams: tips for keeping safe

Phone

Students are being advised to be aware of increasing numbers of phone scams targeting them. These scams are often very convincing and can catch you off-guard. Below are some useful tips on how to recognise scams and keep yourself safe.

Mobile phone scams to be aware of

There are a range of ways criminals can try to scam you via your mobile phone. Some common ways to look out for are:

  • ‘SMiSHing’ (SMS phishing) is when a scammer sends texts asking for sensitive information like your personal or financial details. These often look like they’re from a legitimate company – don’t reply, delete the message instead.
  • Scams offering compensation for an accident (real or not) that you’ve had. Again, don’t reply to these, not even if the text asks you to reply ‘STOP’ to opt-out of further messages. Just delete the message.
  • Don’t share personal and private information when using public WiFi – this is an easy way for criminals to access your details. Be aware of your surroundings and of who’s around you when using a mobile device to go online in public.

Scams targeting international students

Most international students enjoy a trouble-free experience during their time in Liverpool. However, there are some phone scams that focus on international students studying in the UK.

Here are some key red flags to look out for, plus what to do if you receive these types of phone calls or texts:

  • Phone calls or texts seemingly from UK police or overseas government asking for your personal details or asking for money – end the call immediately and contact the UK police on 999. Do not send any money.
  • Anyone contacting you by phone telling you that:
    • you are under investigation for a crime in your home country or have a warrant issued for your arrest;
    • you should not tell anyone about the call;
    • you should go to a hotel and not return to your University or your home address;
    • Ask you to pretend to be tied up or apply makeup as if injured and take a photograph of yourself;
    • Ask you to send photographs of yourself.

The caller could even be making it look like they are calling from a genuine number which you believe to be from the organisation they claim to be from. In fact, this is part of the scam and they are actually calling from another number.

What to do if you’re concerned

If you or someone you know has been approached with these types of calls or messages, stop all contact and ask for advice from someone you trust. Criminals operate in silence – by talking about it, you are protecting others.

Report it by calling local Police on 101 or 999 in an emergency.

Contact the independent charity CrimeStoppers anonymously online or by calling 0800 555 111.

International Advice and Guidance (IAG) have put together some detailed information on safety and security including important contact details and videos on keeping safe whilst in the UK. Please take the time to look over this information on our website here. If you need any additional support please contact International Advice and Guidance and don’t forget to visit our website for more general information on keeping safe whilst in the UK.

Find out more

Visit Merseyside Police’s website  or watch Scam Stories on the BBC iPlayer.